August 2016 - Tony, Google +
This is a great family owned business. We were on our way to Omaha and our car broke down late in the day on I-80. I called several auto repair places in Grinnell and Firestone was the only one who agreed to diagnose the car that day. They not only diagnosed the problem, they fixed it the same day and we were back on 80 before 5pm. Thank you Grinnell Firestone! You saved our weekend.
May 2016 - S Hadley, Google +
Let me share about Mike at Grinnell Firestone. My '99 CRV broke down on 11th Avenue Friday at 11:00a ... but I was able to get it started and with cousin Jim Buck's suggestion - we drove it to Grinnell Firestone. Later that day Todd at Firestone phoned to say the distributor part needed to be replaced and they didn't have it. It was in Des Moines. They closed in one hour. They were closed Saturday - reopening on Monday. I explained I had to be back in KC on Sunday. Mike came in on Saturday - his day off - and had my car back on the road by 9:00a. When I said "God bless you" - Mike said "He already did - and I'm supposed to pay it forward." Mike is a true blessing in a world where we often forget there are really good people out there! Thank you, Mike ... thank you, Todd - and Cousin Jim - thanks for pointing me in the right direction!
Dec 27, 2012 -J. Voelker, Mc Farland, WI
Just a note of thanks for the helpful service provided to my son after he had a blown tire on I80 on the way home for Christmas this past Saturday. Staff was very helpful and even stayed after closing time to provide a reasonably priced replacement so he could complete his trip that day.